FAQ

ABOUT QUANTICA

  • We are a market research recruitment company based in Spain.

  • Let’s start from the beginning! A market research comprises a number of actions and techniques which objective is to know how the target audience will respond to a new idea, product or service.

  • Of course! Some of them just consist of respond a questionnaire about a specific topic. However, others get deeper and require testing some products or services. It could be at home or in person.

  • First of all, we’d like to make clear that we’ll always reward your time. You value both your effort and opinion, as well as the time you dedicate to us. There are different incentives and it depend on each project. Usually, we’ll offer you a gift card that you can use in familiar marketplaces.

TAKE PART IN MARKET RESEARCH STUDIES

  • Anyone! As long as you are of legal age, you have the possibility to be part of the QUANTICA community and attend them.

  • Collaborating with us is very simple, you just have to fill in the form that you will find in the 'Join our panel' section of this web page. Answering a few brief questions with which we can get to know you a little better, we will send you by email all the information about those market studies that may interest you and fit the required demographic profile.

  • If you find yourself in this situation, it can be due to two reasons:

    • As we have previously explained, in each market study a certain profile is set (for example: that attendees are in a certain age range, that they consume a certain product, etc.). After answering the participation form, we may not have called you because you do not fit the profile we need.

    • We would love for all of you to participate in our market studies, but unfortunately each of them is looking for a limited number of people. Most of the times, there are many of you who, even having sent a participation form, do not receive any calls. This means that we have covered all the available places.

    Whatever the reason we haven't called you, don't give up! We work very hard to offer you the greatest number of opportunities to participate in market studies, and we are sure that we will contact you very soon.

  • Once you have completed the questionnaire (you can find it in the 'Join our panel' section), you will become part of our community. When a market research study matches your demographic profile, we’ll send you an email with a short form and all the key details — including a brief description of the study, dates, duration, location, and the reward for participating.

    Please bear in mind that even if you answer the form, it does not mean that you can participate. Whenever it is a face-to-face or an online market study, we will call you, once we have received your answers and if we have the required profile, to make an appointment.

SUPPORT AND ISSUE RESOLUTION

  • Do not be alarmed! Our team is always ready to give you a hand. You just have to contact us through any of the following channels that you will find in the Contact section and we will provide you with all the information needed.

  • If you have received a gift card and cannot use it, please contact us through any of the channels that you will find in the Contact section of our website.

  • Whoops! We are sorry that you find yourself in this situation, because we would love to continue counting on you. If you no longer want to being part of the QUANTICA community, you just have to send us an email to info@quanticamr.com and specify 'Unsubscribe' in the subject.

    In accordance with the RGPD, not only will we stop sending you information, but all your data will be permanently deleted.